Refund policy
Last updated July 2021
Cancellation Policy
Open Access Charges payments are not refundable later than one business day after the payment has been processed or the publication process has been activated (whichever is the soonest).
Canceling Under the Consumer Contracts Regulations 2013
Your rights
This section applies only if you are a consumer located in the European Union (i.e., you are not an organization or an individual acting wholly or mainly within your trade, business craft, or profession). If you are a consumer, you have a legal right to cancel contracts entered into with us at a distance (e.g., internet, phone, or email) under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("Consumer Contracts Regulations") implementing the Consumer Rights Directive 2011/83/EU. Subject to the exceptions set out below, this means that within a certain period, if you change your mind or for any other reason you decide you want a refund, you can notify us of your decision and receive a refund.
Your legal right to cancel
Please note that by placing your order with SCDE, you are requesting SCDE to perform the publication process, and in doing so, you acknowledge that you will lose your cancellation rights.
If you exercise your cancellation rights, you must inform SCDE of your decision to cancel your order. You may inform SCDE by using our cancellation form or by emailing our Customer Services department.
Effects of cancellation
In the case of Open Access Charges, if you exercise your cancellation rights during the Cancellation Period, we will issue a refund for the price you paid for the Open Access Charges (excluding any applicable commissions, charges, or fees).